privacy policy

Analytics 

Data: Cookies and usage data

Services: Google Analytics, Google Adwords converion tracking, Criteo conversion tracking, Facebook Ads conversion tracking, Affiliate Window conversion tracking, Tapfilliate conversion tracking, The Affiliate Gateway conversion tracking 

Marketing and re-targeting 

Data: Cookies, email

Services: Criteo Retargeting, Mailchimp Newsletter 

 

Contact Forms 

Data: Email address, Name, Phone (optional)

Services: Webnotes - contact forms, TokyWoky 

 

Registration 

Data: Email, Name, Address, Phone, Date of birth (optional)

Services: Registration, Login, Checkout 

 

Payments 

Data: Various data as required by the payment service on use, please see below for more detail

Services: Shopify, Paypal, Amazon Pay, V12 Retail Finance 

 

Fulfillment 

Data: Delivery name and address and contact information as required by the delivery agent

Services: DPD, UPS, Royal Mail 

 

Contact information 

Data controller: Gotek Ltd is registered in the United Kingdom,Top Floor, Beta 3, Beta House, Laser Quay, Culpeper Close, Rochester, Kent, ME2 4HU 

 

PRIVACY POLICY DETAIL 

The Data controller will take all reasonable precautions to prevent unauthorised access, disclosure, modification, or unauthorised destruction of the Data. 

 

Place The data is processed at our registered address, at our London Data centre and in other places where data processors or co-controllers are located. 

 

Developing our vital business services We may reach out to you to gather feedback and conduct market research to support developing our vital business services. Gotek Ltd data may be shared internally where required to meet the fulfilment of the services requested, enhance our services or processes outlined in this policy or as required by law. 

 

Retention Data is kept for the minimum time necessary to provide the services requested or processes outlined in this policy or as required by Law. The user is able to request the Data controller delete the data. 

 

ANALYTICS

 

Google Analytics - Google analytics is a web service provided by Google Inc which utilises javascript and cookies to collect data relating to your visits and views of this website (www.overclockers.co.uk). This data is aggregated to allow the website operator (Gotek Ltd) to analyze visitor trends, popular sections , bounce rates and conversions, among other things. Google may use the data to personalise the ads of it's own advertising network. The users IP address is anonymized. 

Place of processing: UK

Data: Cookies and Usage Data. 

 

CONTACT FORMS

Webnotes -By filling in the contact forms on this website the user is authorising GOTEK Limited to use this data to fulfil the enquiry or request or service the user indicates in their message. Messages are processed in the UK by staff of GOTEK Limited only for the purposes requested by the user. 

   Place of processing: UK

   Data: Email address, Full name. 

 

REGISTRATION

By registering on this website users are able to identify themselves for the purposes of placing and tracking orders and is a requirement to checkout for certain payment methods. 

 

Place of processing: UK

Data: Email, Full Name, Address, Date of Birth (optionally).

  

PAYMENTS

To complete a sale valid payment must be provided. GOTEK Limited uses various payment providers to faciliate this transaction. 

 

Braintree (Creditcard and Paypal)

    Place of processing: US

    Privacy Policy

    Data: Card details, Full Name, Shipping Address

V12 Retail finance

    Place of processing: UK

    Privacy Policy

    Data: Email, Full name, Address, Previous Addresses, Telephone, Employment Details, Credit card details, Bank details, Credit History, Insurance details, dependants

Amazon Payments

    Place of processing: US

    Privacy Policy

    Data: Email, Name, Address, Credit card details

 

FULFILLMENT

To complete a sale of physical goods we must use a shipping company to deliver to the address you provide. 

 

DPD Limited

    Place of processing : UK

    Privacy Policy

    Data: Email, Phone, Delivery Name and Address.

DHL International GmbH

    Place of procesing: EU

    Privacy Policy

    Data: Email, Phone, Delivery Name and Address.

Royal Mail

    Place of processing: UK 

    Privacy Policy

    Data: Delivery Name and Address

 

MARKETING AND RE-TARGETING

Marketing activities include re-targeting (showing ads on 3rd party sites related to products you viewed on this website) and opt-in newsletter. 

 

SEGUNO - re-targeting advertising services

    Place of processing: EU and US AND UK

    Privacy Policy

    Data: Cookies, Usage Data 

Mailchimp - Email services

    Place of processing: UK

    Privacy Policy

    Data: Email, Cookies, Usage Data

 

GENERAL INFORMATION 

Legal The user should be aware GOTEK Limited will comply with lawful requests by relevant public authorities under the legal jurisdiction of England and Wales. 

 

Contextual notice In addition to this privacy policy the website will provide prompt contextual notice of Personal Data use where consent is required. 

 

Server Logs To maintain security compliance and for the benefit of law enforcement the system and the systems of 3rd party payment providers will make logs containing the users IP address. 

 

Your rights Users are able to make the following requests to the Data Controller:

  • Request a copy of all personal data stored concerning the user
  • Request that incorrect data is corrected
  • Request that their data be provided in portable digital format (e.g. csv)
  • Request that personal data is deleted or blocked

All requests should be made to the data controller at the contact page above. 

 

Changes to this policy Changes to this policy can be made at any time, the most recent date this policy has been modified is listed at the bottom of this page. 

 

Latest update: 5th March 2020

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